To ensure the production operations meet the demands of the business for product quality, on-time delivery, inventory levels, cost, and team development. Policies and procedures need to be followed to ensure output and cost-effectiveness is maximised. You will lead with passion and conviction and oversee the following teams: production, production planning, purchasing,  material control, shipping, quality improvement and test development.

Main activities and responsibilities

• Day-to-day operational management of production assembly and supported departments including management and planning of staffing requirements such as recruitment, manpower planning and overtime requirements
• Provide support to HR to evaluate operative performance, make recommendations on remuneration, assess training requirements, and deliver continuous development of staff
• To work with the GM and GOD to ensure strategic objectives are met and measured
• Ownership and accountability for output and quality and the continual assessment of all Make or Buy decisions
• Work with team leaders to establish performance measures to monitor company goals and objectives inventory is managed effectively without affecting the quality of components
• Promote a team working culture/environment and methodologies and assess methods for improvement and communicate regularly on performance
• Ensure good communication between Operations Teams and all other departments
• Generation and implementation of new working practices to improve productivity, delivery, efficiency, quality performance and product quality
• Monthly planning to ensure subcontractors, materials, production, and shipping can meet the needs of the company and have a highly visible process flow
• Ensure the planning processes are robust for the supply chain and that the global supply chain planning is reviewed weekly with the team
• Review purchasing activities to ensure costs are minimised and day-to-day responsibility for authorising purchase orders up to the agreed sign-off amount
• Effectively manage inventory without affecting the quality of components
• Establish and manage the development of manufacturing systems
• Ensure NPI is planned into the production schedule in the factory and at sub-contractors
• To work on internal (and sub-contractors) quality analysis with the Quality Team to improve yields
• Develop relationships with other manufacturing companies, assess capabilities to company quality standards and where required, focus on and resolve external quality issues involving all key resources
• Undertake contract negotiations with suppliers
• Work with the Senior Management Team to develop annual business plans, budgets and manage resource allocation
• Achievement of pre-determined targets in line with budget
• Establish and monitor challenging achievable targets for improvement of material margin, production efficiency, quality, and delivery
• Assessment and cost justifications of manufacturing equipment
• Ensuring Health and Safety requirements, both Company and regulatory are met along with ensuring the highest standards of housekeeping in all departments, using 5S
• Responsibility for adherence to ISO9001 procedures for manufacturing operations including carrying out internal ISO9001 audits of manufacturing operations

Other features of the job

Coordinate with others in the department and provide cover when and where required and any other reasonable task within your capabilities to support the department and/or business.

Terms and conditions

• Hours of work are compressed production hours – 38hrs per week
• Factory based

For full details and for more information, please email careers@calrec.com

A software engineer with strong programming skills, embedded development experience and good device networking knowledge. You will have technical responsibility for developing and delivering software for professional audio products. Working in a cross-functional team, you will be involved in all parts of the software lifecycle; from specification and design through to maintenance.

The successful candidate will be keen to learn, industrious, possess an exemplary attitude, take ownership, drive progress and strive to create good quality software solutions.

Main activities and responsibilities

• Software specification: You will work with Product managers and other engineers to create specifications for new software products
• Planning and reporting: You will be required to provide estimates for development tasks and contribute towards planning of developments. You will also be required to report progress against schedules
• Software design and development: You will work closely with other developers in a cross-functional team. You will design and develop software to meet product requirements and ensure a high standard of quality and reliability. You will also work with product testers to identify and resolve defects
• Software support: In this role, you will need to provide support to other R&D teams, production departments and customer support teams. This may require you to work off-site from time to time. Due to the nature of our business, some out-of-hours work and weekend work may be necessary to meet the needs of our customers

Other features of the job

Other reasonable tasks may be assigned to support the R&D teams · Occasional travel to customers’ sites or trade shows.

Terms and conditions

• 37.5 hours per week
• Flexible working scheme
• You are expected to work any additional hours to meet the needs of the job

For full details and for more information, please email careers@calrec.com

A Customer Support Engineer who will be focused on commissionings, after-sales service and customer/distributor training.

The successful candidate will have a professional IT networking qualification (CCNA/CCNP or equivalent) and/or a degree or diploma in Broadcast Engineering/Electronics / Music Technology or a related subject.

You will also have knowledge of networking; IP/TCP/UDP/RTP/RTSP, LAN, configuration of Switches/Routers (VLAN, ACL etc.), AoIP technologies and standards; AES67, Dante, SMPTE-2110 etc. System to component-level knowledge of audio and audio control systems relating to broadcast applications and Linux and computer-based control systems.

Experience of broadcast engineering or customer support in a broadcast environment is also essential.

Main activities and responsibilities 

• Processing of service enquiries and calls
• Commissioning of the company’s products
• On-air support and onsite service, including carrying out upgrades, fault correction and mixer upgrades
• Provide factory-based support to other Customer Support Engineers in the field
• Use of factory facilities to diagnose and find faults reported by customers and provide accurate field service reports
•  Operational & Maintenance Training including preparing and documenting service training courses
• Technical support to Sales and Marketing Team (office support/demos/trade shows etc.) as well as distribution partners
• Raise quotations for customer support services, spares, expansion etc and maintain accurate service tickets, customer service records and service database records
• Liaise with the Customer Support Administration Team for shipping and provision spares, replacement or loans parts
• When appropriate work with Development Team to identify software bugs and design issues
• Develop and review all aspects of the service function; the processes, the procedures and the database to meet team requirements, company goals and objectives
• Provide cover for other Customer Support Engineers and if necessary, plan and co-ordinate the activities of other Customer Support Engineers when appropriate

Other features of the job

• Extensive travel in the UK and abroad, often at short notice
• Flexibility of hours/out of hours working as required
• Man the Customer Support 24-hour Support mobile telephone on a rota basis with other Customer Support Engineers
• A salaried position with no overtime payment – time off in lieu as appropriate

Terms and conditions

• Six-month probationary period
• Flexible working scheme
• 37.5 hrs per week (Monday to Friday)
• Full clean driving license is required

For full details and for more information, including the job specification, please email careers@calrec.com

As an International Sales Manager, you will generate, develop and maintain close relationships with all key customers, partners and system integrators. You will also manage all partner distributor sales and marketing activities in your designated countries.

The successful candidate will have knowledge of pro-audio equipment and broadcast workflows and previous sales experience in selling professional audio equipment to Senior Managers and Directors of major accounts as well as experience in managing partners and system integrators.

Main activities and responsibilities

• Achieve your annual sales target through:

1. Planning and implementing a working pattern/contact schedule for your territory and by identifying additional business opportunities through existing customer accounts
2. Identifying and generating new business accounts and revenue with regular travel and in-market presence at trade shows, events and demos

• Ensure that when placing business, all correct Company policies and procedures are followed in order to ensure that the Company’s position is protected
• Maintain an accurate, comprehensive and up-to-date database of all prospective/existing customers in your territory

Other features of the job

• Valid driving license
• Flexibility of hours/out of hours working as required
• Ability to travel and be away from the office and home for long periods as and when required. This is targeted at 10 days per month visiting customers/distributors
• Team working and team cover. Coordinate with others in the department, providing cover when and where required and any other reasonable task, within your capabilities, to support the department and/or business

Terms and conditions

• Six-month probationary period
• Flexible working scheme
• 37.5 hrs per week
• Holidays to be coordinated within the Sales and Marketing Team
• A salaried position with no overtime payment – time off in lieu if appropriate and as agreed with Line Manager

For full details and for more information, including the job specification, please email careers@calrec.com

As a Test Development Engineer, you will design, build and deploy complete test solutions for hardware manufacturing. You will test systems ranging from board-level test to end-of-line product test as well as provide technical support for users of the test systems.

You will have a degree or HND in hardware, software or networking alongside time-served industry experience. You will have the ability to code in a range of scripting languages, using GUI platforms, control I2c devices at hardware level and understand circuit diagrams and component data sheets.

You will be comfortable working at command line interface level using windows, linux and android OS platforms. You will also be able to fault find to component level and write standard operating procedures and possesses good knowledge and understanding of networking technology and the hardware manufacturing industry.

Main activities & responsibilities

Deliver a working test solution as part of NPI process in time for the first manufacturing run and provide support for test systems already in service.

You will also:

• Produce manufacturing test plans for automated testing of new products this includes hardware, firmware and software feature requirements
• Work with the hardware team to ensure the product is designed for manufacture
• Write both back end and GUI code to automate testing
• Assist hardware design in testing prototype runs
• Write standard operating procedures for manufacturing
• Deliver excellent training and support to users of test systems
• Troubleshoot manufacturing issues
• Be the point of technical support for all of the business

Other features of the job

Excellent opportunity to grow a full stack engineering skill base.

Terms and conditions

• General terms and conditions
• Overtime rates
• Compressed working hours

For full details and for more information, including the job specification, please email careers@calrec.com